Wednesday 7 Oct 2009

BRITAIN'S TRAINS MAINTAIN HIGH LEVELS OF PUNCTUALITY

Region & Route:
National

The past month has seen Britain's train service maintain its record high levels of punctuality with the release of the latest performance results which saw 93.6% of trains arrive on time.

In its regular monthly performance update, Network Rail announced that period six (23 August to 19 September) proved to be one of the highest on record. 

Robin Gisby, director of operations and customer service, said: “Passengers have seen good train punctuality over the past six months and our challenge is to maintain comparatively high levels in the autumn months ahead."

In all 11 of the 19 operators saw their performance improve compared to the same period last year. Four operators saw significant movement in their performance (over three percentage points):
                                         

  P6 2009P6 2008   % point change
First Transpennine Express   95.8%  89.8%  +6
Virgin Trains  89.0% 83.4%  +5.6
Arriva Trains Wales  95.8% 90.9%  +4.9
London Midland 90.7%  86.6% +4.1

Notes to editors

1)      Arrived on time - the measure of train punctuality also know as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 for long distance services. This measure of punctuality is commonly used throughout Europe

2)      National train punctuality is measured for all trains across every day, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc).  Punctuality did not start to be recorded in this vigorous and thorough way until 1997.  Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers

3)      These figures represent provisional data for the period and individuals operators performance data may vary slightly from the full period performance report  that Network rail publishes on its website around one month after period end

4)      Network Rail and the train operators run more trains across Great Britain than are run in most European countries - 50% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined

Contact information

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We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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