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Monday 7 Feb 2022

Better accessibility is on track at Northallerton station

Region & Route:

Eastern

| Eastern: East Coast

• Network Rail is making key progress on a £3m scheme to improve access for all at Northallerton station
• An improved subway and new accessible lifts will connect both platforms from 31 March, making the station easier to use
• Until then, passengers are being asked to plan ahead and arrive at the correct drop-off point for their train’s platform

A £3m project to make Northallerton station more accessible is pushing ahead as Network Rail make important changes to the subway and work to install lifts.

The Access for All scheme, funded by the Department for Transport, will see Network Rail install lifts on both platforms, making it easier for passengers with limited mobility, pushchairs, luggage or bicycles to move between the station’s two platforms.

Key work to replace the ramp in the subway with stairs, install new handrails and lay new flooring will be carried out on 12/13 February. During this time, the subway will be closed, so passengers are being asked to arrive at the correct drop-off point for their train’s platform.

There will also be no step-free access between the platforms until the lifts are fully installed on 31 March. Until then, passengers are urged to plan ahead and continue to use the relevant drop-off point for their train’s platform.

Sarah Reid, Route Director for Network Rail’s East Coast route, said: “We’re here to create a railway that works for everyone, and the new lifts at Northallerton station will help us to achieve that. The improvements will provide a better experience for all station users, as well as making it easier for those who need assistance to use the station independently.

“While we install the lifts, there will temporarily be no step-free access between the platforms, so we’re asking passengers to arrive at the correct drop-off point and speak to station staff if they need any help.”

Kathryn O’Brien, Customer Experience Director for TransPennine Express, said: “We are thrilled that work is underway to enhance the accessibility of Northallerton.

“Both the subway enhancements and the installation of lifts will improve the experience for customers at the station, including those with additional mobility requirements and people travelling with young children or luggage.

“We continue to work with Network Rail to minimise any disruption and customers are advised to plan ahead. From Monday 14^th February until Thursday 31^st March, the subway will be open but customers requiring step-free access onto platform 2 will need to use the long stay car park entrance (from Mill Lane).”

ENDS