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Notes to editors

1. Merseyrail saw performance dip slightly during the period but it still remains at very high levels. Top incidents during the month include cable theft and lineside equipment failures
2. Southeastern also saw performance dip slightly during the period. The most notable incidents were trespass incidents at Faversham and Canterbury East on 14 October, signalling faults at Lewisham on 28 September and Ashford on 8 October, a train fire at Knockholt on 5 October and a temporary speed restriction between Lee and Hither Green, which has now been lifted
3. Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe
4. National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers
5. These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month
6. Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined

 

Period 7 of 2010/11 - 19 September to 16 October 2010

 

Franchise

Punctuality P7

2010

Punctuality P7

2009

Moving Annual Average (MAA)

Arriva Trains Wales

95.5%

96.4%

95.0%

c2c Rail

98.1%

96.9%

96.7%

Chiltern

95.7%

97.1%

95.1%

Crosscountry

92.8%

94.0%

89.8%

East Coast

89.2%

91.5%

85.7%

East Midlands Trains

94.3%

93.1%

93.1%

First Capital Connect

92.3%

90.4%

89.3%

First Great Western

91.7%

92.9%

91.6%

First Scotrail

93.6%

91.6%

91.4%

First Transpennine Express

94.2%

94.2%

91.8%

London Midland

91.8%

91.5%

90.9%

London Overground

94.0%

93.0%

94.2%

Merseyrail

93.9%

97.2%

96.0%

National Express East Anglia

94.5%

94.1%

90.9%

Northern Rail

92.8%

91.5%

91.6%

Southeastern

87.8%

90.9%

88.9%

Southern

91.4%

91.5%

90.6%

South West Trains

95.4%

95.3%

93.2%

Virgin Trains

91.5%

93.3%

86.8%

   

National

92.8%

92.8%

91.5%

 

 

PPM
PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.

Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.

MAA
Moving annual average

Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications