BEST EVER MAY FOR TRAINS ON TIME: Ribblehead Viaduct_2

Wednesday 23 Jun 2010

BEST EVER MAY FOR TRAINS ON TIME

Region & Route:
National

The number of trains arriving on time hit a new record high for May with almost 94% of trains across the country arriving punctually.

The figures were released today in Network Rail's regular monthly report on train performance.  During the period from 2 May to 29 May, 93.6% of services arrived on time.  This compares to 93.4% in same period last year.

Robin Gisby, director of operations and customer services, said: "Passengers across the network are reaping the real benefits of a high performing, punctual railway - the aspect of the rail service that passengers rate as the single most important.  We are far from complacent, and Network Rail and train operators will continue to work tirelessly to boost train punctuality to even higher levels."

In all, seven of the 19 operators saw their performance improve or remain unchanged compared to the same period last year, with Virgin Trains seeing the biggest improvement in performance this month compared to the same period last year. The rest saw marginal movements in performance apart from East Coast whose performance improved (from 86.4% to 88.8%) compared to the previous month, but this was still down on an exceptionally good month in May 2009:

Table of operators that saw the most significant changes in performance

    P2 2010/11      P2 2009/10  % point change 
Virgin Trains    89.0%  84.6%  +4.4%
 East Coast    88.8%  92.5%  -3.7%

                                                                

                                                                  

                                                                   

Notes to editors

1)  East Coast services were mainly impacted by two fatalities (at Sandy and Darlington), two cable thefts (near Darlington and Huntingdon) and a broken down freight train near Doncaster

2)  Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe

3)  National train punctuality is measured for all trains across the whole of each, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc).  Punctuality did not start to be recorded in this vigorous and thorough way until 1997.  Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers

4)  These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report  that Network Rail publishes on its website every month 

5)  Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined

 

Period 2 of 2010/11 - 02 May to 29 May 2010

 

 

Franchise

Punctuality P2

2010/11

Punctuality P2

2009/10

Moving Annual Average (MAA)

Arriva Trains Wales

95.0%

95.7%

94.9%

c2c Rail

95.8%

96.9%

96.6%

Chiltern

95.4%

96.5%

95.3%

CrossCountry

91.3%

92.5%

89.7%

East Coast

88.8%

92.5%

86.7%

East Midlands Trains

93.6%

93.6%

92.5%

First Capital Connect

93.5%

92.4%

89.5%

First Great Western

93.8%

94.6%

92.3%

First Scotrail

94.8%

92.5%

90.8%

First Transpennine Express

94.0%

94.8%

92.1%

London Midland

91.6%

90.4%

90.2%

London Overground

92.7%

93.6%

93.2%

Merseyrail

96.8%

96.9%

96.2%

Northern Rail

93.6%

94.2%

91.5%

National Express East Anglia

93.0%

94.4%

91.0%

Southeastern

91.4%

92.9%

89.2%

Southern

93.5%

92.7%

90.9%

South West Trains

95.8%

94.0%

93.1%

Virgin Trains

89.0%

84.6%

85.6%

 

   

National

93.6%

93.4%

91.5%

 

 

PPM

PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.

Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.

MAA

Moving annual average

 

Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications

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