Tuesday 23 Mar 2010
92 OUT OF 100 TRAINS ARRIVE ON TIME DURING FEBRUARY
- Region & Route:
- National
Train performance improved by almost 6% in February compared to 2009 with 92 out of 100 trains arriving on time over the last four weeks.
The figures were released today in Network Rail's regular monthly report on train performance. During the four weeks from 7 February to 6 March, 91.8% of services arrived on time. This compares to 86.8% in same period, period 12, last year.
Robin Gisby, director of operations and customer service, said: “We are now delivering a good level of punctuality because we know that this, more than any other measure, is what matters to passengers. We need to continue to deliver a reliable train service as well as focus on other areas passengers put at the top of their list - more seats, better stations and information and fewer buses.
"The railway has improved enormously over the last seven years and we've restored our reputation with passengers - a national rail strike could undo much of this good work. We urge the RMT to enter meaningful negotiations about how we can continue to improve the railway."
All 19 operators saw their performance improve compared to the same period last year, with Southern and Virgin Trains seeing the biggest improvement in performance this month compared to the same period last year. 11 of the 19 operators saw significant movement in their performance (over three percentage points):
Table of operators that saw the most significant changes in performance
P12 2009/10 P12 2008/09 % point change
Southern 91.4% 78.7% +12.7%
Virgin Trains 87.3% 74.6% +12.7%
London Midland 91.1% 81.6% +9.5%
First Capital Connect 88.4% 79.7% +8.7%
South West Trains 93.5% 87.1% +6.4%
London Overground 94.8% 88.5% +6.3%
National Express East Anglia 92.0% 86.5% +5.5%
c2c Rail 97.9% 92.5% +5.4%
First Great Western 93.4% 88.8% +4.6%
East Coast 86.7% 83.0% +3.7%
Southeastern 86.5% 83.3% +3.2%
Notes to editors
1) Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 for long distance services. This measure of punctuality is commonly used throughout Europe
2) National train punctuality is measured for all trains across every day, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers
3) These figures represent provisional data for the period and individuals operators performance data may vary slightly from the full period performance report that Network Rail publishes on its website around one month after period end
4) Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined
Period 12 of 2009/10 - 07 February to 06 March 2010
Franchise | Punctuality P12 2009/10 | Punctuality P12 2008/09 | Moving Annual Average (MAA) |
Arriva Trains Wales | 95.7% | 94.9% | 94.9% |
c2c Rail | 97.9% | 92.5% | 96.6% |
Chiltern | 93.9% | 93.2% | 95.3% |
Crosscountry | 90.2% | 88.6% | 90.4% |
East Coast | 86.7% | 83.0% | 87.8% |
East Midlands Trains | 91.6% | 90.0% | 92.5% |
First Capital Connect | 88.4% | 79.7% | 89.5% |
First Great Western | 93.4% | 88.8% | 92.4% |
First Scotrail | 90.9% | 88.9% | 90.7% |
First Transpennine Express | 93.2% | 91.4% | 92.1% |
London Midland | 91.1% | 81.6% | 89.5% |
London Overground | 94.8% | 88.5% | 92.8% |
Merseyrail | 96.6% | 95.8% | 96.4% |
Northern Rail | 93.1% | 92.1% | 91.6% |
National Express East Anglia | 92.0% | 86.5% | 91.1% |
Southeastern | 86.5% | 83.3% | 89.4% |
Southern | 91.4% | 78.7% | 90.5% |
South West Trains | 93.5% | 87.1% | 92.9% |
Virgin Trains | 87.3% | 74.6% | 84.0% |
| |||
National | 91.8% | 86.8% | 91.4% |
PPM
PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.
Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.
MAA
Moving annual average
Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications |
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