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Journey to Great British Railways: New leadership appointment puts customers at the heart of Britain’s railway
- David Horne appointed as Integrated Chief Customer and Commercial Officer (ICCCO), bringing customer insight and commercial leadership together ahead of Great British Railways (GBR).
- The new role will put customers at the heart of decisions and lead a single customer and commercial strategy for the railway.
Most of Britain’s railway open for Christmas, with passengers advised to plan ahead around engineering work
Passengers can travel across most of Britain’s railway this Christmas while engineers use the quieter festive period to deliver important upgrades at a small number of locations.
Latest News
Storm Austen: Check before you travel as strong winds impact rail services in Devon and Cornwall on Friday
Customers are being asked to check before they travel in Devon and Cornwall on Friday as Storm Austen brings high winds to the South West.
Journey to Great British Railways: New leadership appointment puts customers at the heart of Britain’s railway
- David Horne appointed as Integrated Chief Customer and Commercial Officer (ICCCO), bringing customer insight and commercial leadership together ahead of Great British Railways (GBR).
- The new role will put customers at the heart of decisions and lead a single customer and commercial strategy for the railway.
Priority railway drainage cleared to keep passengers moving this winter
Railway teams across the North West are targeting priority sites to prevent weather-related delays to passengers this winter.
Making a list and checking it twice for festive upgrades across Scotland’s railway
Passengers will be able to travel across the majority of Scotland’s railway this festive season, while engineers carry out important work at key locations to make journeys more reliable.
£8m investment improves accessibility at Dalwhinnie
An £8 million project is underway to improve accessibility for passengers at Dalwhinnie and boost the reliability of the Highland Main Line.
Reminder: Major East Coast Main Line improvements in North Yorkshire start this weekend
Passengers are reminded that a major programme of railway improvements on the East Coast Main Line is taking place over the next two weekends (24-25 October and 31 October-1 November).
Marston Lane reopens following emergency repairs to railway bridge
Emergency repairs to a railway bridge damaged by a vehicle have been completed allowing the road beneath to reopen.
Public given another chance to shape rail upgrades between Standedge and Gledholt (Huddersfield)
Communities in and around Huddersfield are being given a further opportunity to have their say on the next phase of the Transpennine Route Upgrade (TRU), as updated plans are unveiled for significant improvements between Standedge and Gledholt.