Tuesday 7 Sep 2010
VIRGIN AND MERSEYRAIL AMONGST THE BEST AS MORE TRAIN SERVICES THAN EVER RUN ON TIME
- Region & Route:
Britain’s railway saw record punctuality in August with 94.2% of trains running on time and yet again, Virgin was the most improved operator. Compared to the same period last year their performance went up 3.4% to 93%.
In the national table, Merseyrail came second at 97.7%, narrowly beaten by train operator c2c, who recorded 98.8% – another new record.
The figures were released today in Network Rail's regular monthly report on train performance. During the period from 25 July to 21 August, 94.2% of services arrived on time. This compares to 94.0% in same period last year.
Robin Gisby, director of operations and customer services, said: "August has been an excellent month for delivering a high–quality, punctual service to the millions of passengers and freight users who rely on train services every day."
In all, 10 of the 19 operators saw their performance improve compared to the same period last year, with Virgin Trains seeing the biggest improvement. The rest saw marginal movements in performance with only three operators seeing significant movement (more than three percentage points).
Notes to editors
1) Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe
2) National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers
3) These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month
4) Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined
Period 5 of 2010/11 - 25 July to 21 August 2010
Franchise | Punctuality P5 2010 | Punctuality P5 2009 | Moving Annual Average (MAA) |
Arriva Trains Wales | 95.7% | 95.1% | 95.1% |
c2c Rail | 98.8% | 96.8% | 96.6% |
Chiltern | 96.4% | 97.0% | 95.1% |
Crosscountry | 90.4% | 91.0% | 89.8% |
East Coast | 86.2% | 91.2% | 86.1% |
East Midlands Trains | 93.9% | 92.8% | 92.9% |
First Capital Connect | 93.4% | 93.2% | 89.3% |
First Great Western | 91.1% | 92.3% | 91.9% |
First Scotrail | 95.0% | 94.8% | 91.2% |
First Transpennine Express | 91.9% | 95.9% | 92.0% |
London Midland | 93.2% | 91.8% | 90.7% |
London Overground | 96.8% | 94.9% | 94.0% |
Merseyrail | 97.7% | 97.3% | 96.3% |
National Express East Anglia | 93.4% | 93.7% | 90.8% |
Northern Rail | 93.1% | 93.8% | 91.5% |
Southeastern | 94.9% | 95.2% | 89.2% |
Southern | 94.5% | 93.5% | 90.7% |
South West Trains | 94.7% | 95.2% | 93.2% |
Virgin Trains | 93.0% | 89.6% | 86.7% |
| |||
National | 94.2% | 94.0% | 91.5% |
PPM
PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.
Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.
MAA
Moving annual average
Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications |
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