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Thursday 13 May 2021

Changes to train services on the way as work starts on new platform at Upper Halliford, Surrey

Region & Route:

Southern: Wessex

Trains from London Waterloo towards Shepperton will not be able to call at Upper Halliford between Monday 17 May and Saturday 6 November, as work gets underway to replace one of the station platforms.

Platform 2, which is served by South Western Railway (SWR) services from London Waterloo to Shepperton, will close on Monday 17.

The concrete structure has come to the end of its lifespan and needs to be replaced with a new and improved platform, supporting passenger travel through the station for years to come.

Passengers travelling to Upper Halliford on trains from London Waterloo can travel to Shepperton and change for a train back towards London Waterloo, which will take approximately six minutes.

Alternatively, passengers can use a rail replacement bus service from Sunbury that will take approximately four minutes, departing at around 13 minutes past the hour.

A timetable effective from Sunday 16 May is available for passengers to view on SWR’s website. It can be found in the timetables area under the ‘Plan my Journey’ section.

Network Rail’s Wessex route director, Mark Killick, said:

We’re sorry for the disruption that our Upper Halliford passengers will experience between May and November while we do this vital improvement work.

In order for us to continue to provide a safe and reliable service to passengers from the station, it is time for the platform to be replaced with a structure that will serve the community for generations to come.  There is never a good time to carry out works of this scale and we’re very grateful to those affected and neighbours in the local area for their patience while deliver this upgrade.

SWR’s director of customer experience, Alan Penlington, said:

There is never an ideal time to carry out work like this and we know that this will cause some disruption for our customers. There is a great deal of work to be done if we are to provide a new and improved platform.

We are doing all we can to keep our customers moving during these essential works with rail replacement buses in operation throughout. Alternatively, customers can remain on their trains and change at Shepperton for the next service towards London Waterloo. I’d like to thank our customers for their patience during these crucial improvements.

Platform 1, for trains towards London Waterloo, together with the station’s footbridge and ticket machine, will operate as normal during this programme of work.

For more information, including the replacement bus timetable, visit the South Western Railway website and search ‘Upper Halliford’.