Thousands of Black Friday bargain hunters expected through Birmingham New Street: Birmingham New Street Christmas tree 2018

Tuesday 26 Nov 2019

Thousands of Black Friday bargain hunters expected through Birmingham New Street

Region & Route:
North West & Central

Passengers are being advised to plan their journeys with bumper numbers of savvy shoppers expected to travel by rail into Birmingham for Black Friday deals in three days’ time.

Last year more than quarter of a million people* passed through Birmingham New Street station for the pre-Christmas sales – 80,000 more than a usual Friday.

With trains and platforms expected to be busier as a result - passengers are being urged to think in threes if planning on heading into the second-city by train.

Network Rail’s top three travel tips are:

  • Plan your journey
  • Check before you travel at
  • Know the times of your trains home

This weekend, when the market once again coincides with Black Friday (29 November), extra staff will be on hand to help guide people through the station during busy periods.

Patrick Power, Network Rail’s station manager at Birmingham New Street, said: “The Christmas market, Black Friday and festive attractions are great for Birmingham but means busier trains and more people on platforms and the station concourse.

“I’m urging passengers to think in threes to make travelling in and out of the city as easy as possible. Planning your journey, checking before you travel and knowing the times of your trains home will really help everyone. There will be extra staff in place across the station to provide advice and information and help keep passengers safe throughout.”

As with previous years, queuing systems may be used at exceptionally busy times to safely allow people to board their trains home.

This weekend ongoing Saturday strike action by the RMT on West Midlands and London Northwestern Railways, will once again mean reduced services. It will mean other operators’ trains will be busier than usual.

For information on how the strikes may impact on your journey visit or

With Christmas fast approaching people are also being urged to think ahead and plan their rail journeys between 24 December and 2 January.

As part of its Railway Upgrade Plan, Network Rail will be carrying out improvement work across Britain between Christmas and New Year which may affect journeys.

Passengers can plan their Christmas travel at; for specific Birmingham New Street station information follow @NetworkRailBHM on Twitter or check with your train operator.

Notes to Editors

*On Friday 23 November 2018, 253,086 passengers passed through Birmingham New Street station. An average Friday usually sees the station handle 170,000 passengers.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Network Rail press office - North West & Central Region
0330 854 0100

About Network Rail

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Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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