Railway neighbours are invited to stay informed about work near their homes

Wednesday 23 Jul 2025

Railway neighbours are invited to stay informed about work near their homes

Region & Route:: Wales & Western: Wales & Borders

Network Rail (Wales and Borders) is encouraging residents and businesses to join more than 16000 people already signed up to emails informing them of railway improvement work in their area.

These emails provide the latest information on essential upgrades such as track renewals, station enhancements, and other maintenance or improvement projects.

While notification letters are still sent by post to homes and businesses near the railway, the digital updates offer a faster, more cost-effective, environmentally-friendly alternative, with interactive and interesting updates through inclusion of videos and photos to support the key details of the work.

Subscribers will receive location-specific updates about nearby work and can also opt in to news on major projects across the Wales and Borders route.

A QR code is included in current notification letters making it even easier to switch to paperless updates.

Digital updates provide useful information such as:

Dates and times of planned work
Expected noise levels
Road and/or footpath closures
Any potential disruption to train services

You can register quickly and easily at: networkrail.co.uk/sign-up.

However, residents who prefer printed letters, or who don’t have internet access, will continue to receive postal updates to make sure they stay informed.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Gary Gerrard
Media Relations Manager
Network Rail
gary.gerrard@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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