Passengers in the north to benefit from multi-million-pound stations investment: Wigan Wallgate station

Tuesday 26 Mar 2019

Passengers in the north to benefit from multi-million-pound stations investment

Region & Route:
London North Western
North West Central

Stations across Greater Manchester and Merseyside will see improvements this year as part of a £15 million investment by Network Rail.

Between now and late spring 2019, £1.38m of upgrades will be delivered at Wilmslow, Wigan Wallgate, St Helens Central, Glossop, Cheadle Hulme and Heaton Chapel stations.

The upgrades will enhance passengers’ experiences and will include:

  • improved seating and waiting areas
  • new customer information screens
  • refurbished toilet facilities

Anna-Jane Hunter, director for the North of England at Network Rail, said: “We are making improvements to station facilities, together with our railway industry partners, at well-used stations such Wilmslow, Wigan Wallgate, St Helens Central, Glossop, Cheadle Hulme and Heaton Chapel to help improve passengers’ experience.

“We know that passengers in the north have been affected by poor performance in recent months. While I’m pleased to say that performance is getting better, we know there is still work to do.

“This investment will provide vital upgrades to key stations in Greater Manchester and Merseyside that passengers’ want and rightly deserve.”

Rail Minister Andrew Jones said: “It is fantastic to see Network Rail delivering more modern stations for passengers across Greater Manchester and Merseyside, with upgraded facilities and improved information helping to make journeys better for everyone.

“This comes alongside our record £48bn investment to modernise the railway and our work alongside Transport for the North and industry expert Richard George to drive forward improved performance – all focused on delivering more reliable, frequent and punctual services.”

Chris Jackson, regional director for Northern, said: “The improvements at the seven stations are a perfect example of the benefits customers see when the rail industry works together.

“Northern is already in the process of improving the entire journey experience for its customers, with new trains, refurbished trains and better stations all set to be introduced this year.

“The additional investment from Network Rail will help to provide our customers with the facilities and services they expect from a 21st Century railway.”

Caroline Whittam, Transport for Greater Manchester’s deputy head of rail, said: “Stations are not just the beginning and end points of train journeys but can be enjoyable spaces and hubs of local communities.

“TfGM welcome these improvements to these Greater Manchester stations and the wider region and are particularly pleased that they will make them more accessible and comfortable for passengers. It is so important that we encourage more people to use their local stations and do everything we can to deliver the economic and social benefits of our long-term rail strategy.”

The £15m customer benefit package announced last year by the rail minister, Andrew Jones MP, is being delivered by Network Rail, Northern and TransPennine Express at stations across the north.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Network Rail press office - North West & Central Region
0330 854 0100

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Every day, there are more than 4.8 million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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