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Monday 4 Jul 2016

Passenger movement improvement trials to be held at Bristol Temple Meads as part of Railway Upgrade Plan

Trials of additional ticket barriers will take place at Bristol Temple Meads station in the coming weeks as part of Network Rail’s Railway Upgrade Plan, with the aim of easing passenger congestion during peak travel times.

Network Rail staff will be on hand to direct passengers to the new gate line locations, which will operate during the station’s busiest periods, 7.30-9.30am and 4.30-6.30pm, from Monday, July 11 to Friday, 15 July and Monday, 18 July to Friday, 22 July.

The usage and impact of these additional barriers will be monitored to gauge their effectiveness at easing passenger congestion and providing a smoother experience for station users.

Following the trials, further engagement activities are planned to assess passenger feedback before taking work forward.

To discuss the aim of these trials in further detail and to answer questions on future improvements for the station, Network Rail and GWR staff will be present at two drop-in events, which will be held at platform 3 on Monday, 4 July and Friday, 8 July from 7.30am to 9.30am. 

Network Rail’s scheme sponsor, Lisa Evans, said: “We are always looking at ways to improve the passenger experience at our stations. Bristol Temple Meads is a major transport hub in the South West and can get quite congested during peak travel times. 

“We hope by undertaking these trials, we can get a better insight into the passenger flow and can test out other gate line locations within the station, to see where improvement can be made both in the short and long term”.

ENDS