Monday 11 Jan 2016

Network Rail apologise to passengers delayed by rush-hour signalling fault

Region & Route:
| North West & Central

Network Rail today apologised to rush-hour train passengers delayed by a fault with signalling equipment.

The problem, which engineers finished fixing at 8am, caused affected services between Manchester’s Oxford Road and Victoria stations out to Eccles and Salford.

A Network Rail spokesperson said: "We're really sorry to all train customers inconvenienced by signalling problems in Manchester.

“Our engineers were on site quickly and put in place a manual system to keep trains moving while they carried out repairs. The fault is now fixed but it will take some time for train services to return to normal. We advise train customers to check for the latest travel information.”

Services between Manchester Piccadilly and Bolton and Preston were today subject to delays and cancellations.

Buses have been requested for Bolton, Newton-le-Willows and Manchester Victoria to support.

Customers travelling to Manchester from Liverpool are advised to travel via Warrington.

Ticket acceptance has been agreed for East Midlands Trains, TransPennine Express and Arriva Trains Wales customers.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Network Rail press office - North West & Central Region
07740 782954

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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