LEEDS STATION AMONG BEST IN COUNTRY

Wednesday 1 Aug 2007

LEEDS STATION AMONG BEST IN COUNTRY

Region & Route:

81 per cent of the 30 million passengers who travel through Leeds each year are satisfied with the station environment. The station came third in research released today by Passenger Focus, the national rail consumer watchdog, giving the league of Britain’s 20 busiest stations. Manchester Piccadilly station received the highest satisfaction rating, with Glasgow Central second. Station Manager, Helen Dawson said, “It is great to get this feedback from passengers and encouraging to hear that we are near the top of the national table. Leeds station is a key gateway for the region and we will continue to work to improve standards for all of our users.”

Notes to editors

1. Passenger Focus’ latest National Passenger Survey results are available from http://www.passengerfocus.org.uk/news-and-publications/document-search/document.asp?dsid=1043 2. Passenger Focus is the official, independent consumer organisation representing the interests of rail users nationally. Created by the Railways Act 2005, Passenger Focus is the operating name of the Rail Passengers Council. It is a body corporate, executive non-departmental public body sponsored by the Department for Transport. We want to make a difference for rail passengers. We’ll do this by: - providing authoritative advice for the industry based on sound research - securing improvements to rail services – both big and small-scale improvements - helping passengers with advice and information - campaigning for change and acting on passenger complaints 3. Media enquiries regarding passenger focus should be addressed to: Jane Cobell, Press officer 0870 336 6021/07918 626 045 Jane.cobell@passengerfocus.org.uk

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