Tuesday 24 Nov 2015

Apologies to passengers after signal failure affects travel through the Leamington Spa area

Region & Route:
London North Western
North West Central

Network Rail has apologised to passengers after they faced delays this morning (24 November) following an overnight signal failure between Leamington Spa and Banbury.

Engineers were alerted just before 2am and worked through the night to complete repairs by 7.20am but the incident meant many trains were affected in the early morning peak.

Signals are the railway's traffic lights and guide trains around the network. When there is any problem with them working correctly, signals turn to red and services are stopped in the affected area until the issue is fixed. This keeps trains and passengers, as well as the engineers making the repairs, safe.

The disruption follows Monday’s engineering overrun which also affected services through the area.

Liam Sumpter, area director for Network Rail said: “I apologise to passengers using any trains affected by this morning’s disruption. Although we were able to fix the issue and get trains running before the height of the morning peak, there was still significant disruption to services. We will still be looking into what happened and how we can prevent problems in the future. I reiterate my apology for yesterday’s engineering overrun too and we will be learning lessons as part of our ongoing commitment to provide a better railway for passengers.”

London Midland, CrossCountry and Chiltern Railways services were affected by the incidents, as well as freight trains through the area. 

Passengers should always check before they travel for the latest travel information at www.nationalrail.co.uk.      

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office -London North Western route
0330 854 0100
NWCmediarelations@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Every day, there are more than 4.8 million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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