The South West
Emily Maiden 07701 067861
Claire Mcgine 07734 647240
Urgent out-of-hours 0330 333 1800
This area includes the Great Western Main Line and its branches, covering the route from London Paddington to Penzance, through Bristol and onto Pilning, up to the boundaries with Wales, Worcester and Basingstoke. It operates and maintains over 900 miles of track, enabling the running of over 2,000 services a day. Train operators include Great Western Railway, South West Railway, CrossCountry, Chiltern Railways and Heathrow Express.
Latest news for this route
Picture perfect – painting a brighter future for Bristol Temple Meads station
Passengers will be greeted by a smarter, brighter and more welcoming entrance to Bristol Temple Meads following the completion of work to give the station canopies a face-lift.
Network Rail and Transport for London bring step-free access to Hayes & Harlington station
- Station upgrade includes new ticket hall and lifts
- Upgrades delivered as part of the Crossrail project ahead of the Elizabeth line opening next year
- Step-free journeys can be made across TfL Rail between Paddington, Reading and Heathrow
New station safety campaign launched at Bristol Temple Meads and Reading stations
Network Rail has launched a new campaign to educate passengers on the importance of safety in railway stations and encourage passengers to be careful around stations.
Major track upgrade completed at Bristol East Junction
The completion of this project has resulted in a clever new track layout and state of the art signalling equipment, meaning passengers will experience better journeys when travelling to and from Bristol Temple Meads station.
Plea for lorry drivers to take better care after bank holiday railway bridge bash continues to cause disruption
Network Rail has urged lorry drivers and haulage companies to take better care after a Tesco lorry bashed into a railway bridge yesterday (30 August) causing disruption for thousands of passengers and cutting off the only railway line into the south west.
Benefits for customers in Southall with step-free access and bigger ticket hall ahead of the Elizabeth line opening
- New spacious station building opens following major redevelopment by Network Rail with more room for customers to enter and leave the station
- Three new lifts now provide step-free access to all four platforms
- Station facilities improved ready for increase in ridership as new housing being built locally
- Latest station to benefit from the Crossrail project in advance of the opening of the Elizabeth line in the first half of 2022.
Station staff prepare for high volumes of festivalgoers to pass through Reading station this bank holiday
Thousands of excited revellers will pass through Reading station as early as this Thursday ahead of the three-day Reading festival music event which takes place from Friday 27 August – Sunday 29 August.
Network Rail to host family-friendly railway safety event at Reading station
Children and families are being invited to attend an open day event on Monday 23 August at Reading station where colleagues from Network Rail, Great Western Railway and British Transport Police will be running a range of activities promoting railway safety.
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