Thursday 9 Apr 2015
Network Rail comment on this week’s disruption in the Thames Valley area
- Region & Route:
- | Southern
We apologise to passengers for the disruption and inconvenience caused by the signalling issues in the Thames Valley area this week. It is not the level of service we wish to provide nor is it the level of service that passengers expect and deserve.
The vast majority of these signalling issues were not related to the re-signalling project that was completed over the Easter weekend. This only goes to reinforce the importance of replacing all our ageing signalling equipment across the Western route, which is being delivered through our £7.5b modernisation programme. Due to the need to continue to run an operational railway, this improvement work is being undertaken in stages and once complete, will play a significant role in delivering greater reliability and punctuality for passengers.
Contact information
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Network Rail national helpline
03457 11 41 41
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Network Rail press office -Western route
MediaRelationsWestern@networkrail.co.uk
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We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
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