King’s Cross voted best station in the world for food and drink: King's Cross retailing

Thursday 19 Jun 2014

King’s Cross voted best station in the world for food and drink

Region & Route:
National

King’s Cross has been voted the best railway station in the world for food and drink, and the station’s The Parcel Yard pub the best individual food and drink outlet, at an international awards ceremony celebrating the best that airports and railway stations have to offer.

The 2014 International Airport and Rail Station Food and Beverage Awards, organised by industry magazines The Moodie Report and The Foodie Report, were open to nominations from around the world and judged by a team of experts who looked at the unique offerings at each nominated venue.

The judges were impressed by the remarkable transformation which has taken place at King’s Cross station in recent years, thanks to a £500m project to refurbish and expand the historic station to cater for growing demand for rail travel. The iconic glass and steel western concourse, which opened in 2012, is the largest single-span structure in Europe and provides three-times more space than the old concourse with a wide range of shops and more than a dozen food and drink outlets.


Hamish Kiernan, Network Rail’s commercial director of retail, said: "King’s Cross station has undergone an amazing transformation into a first class railway station and destination for retail, leisure and business. From the outset, our approach has been to create a high quality environment and brand mix that positions King’s Cross as a hub of convenience for travellers as well as people who live and work nearby.

“Since opening the western concourse two years ago, we’ve seen dramatic improvements in passenger satisfaction and consistent growth in turnover sales. For King’s Cross to now be recognised as an example of excellence on an international stage is a proud achievement for Network Rail and our retail partners.”

Jonathon Swaine, managing director for Fuller’s Inns, which operates The Parcel Yard, said: “This is an incredible accolade for The Parcel Yard and for Fuller’s. We are immensely proud of our station pubs and are delighted that our continued focus on delivering quality food with first class beer has now been recognised on an international level. I would like to take this opportunity to thank the team at The Parcel Yard for all their hard work.”

Network Rail’s retail strategy is attracting more and more people into its stations in addition to those travelling by train. Footfall data at King’s Cross showed an estimated 45m people a year visit the station, with around 28m of those travelling by train – leaving as many as 17m people who are there to eat, drink and shop inside. The latest quarterly figures for King’s Cross showed a massive 23.3% increase in like-for-like sales in January to March 2014 compared with the same period last year.

Commenting on the appeal of King’s Cross station, one of the awards judges said: “(This) would have been seen as impossible just a few years ago – transforming a run-down station with a poor food and beverage offering into something extraordinary and of a quality and originality that has received critical acclaim and significant commercial success.”

Tom Caine, King’s Cross station manager, said: “It’s fantastic that King's Cross has been recognised internationally as a destination station. We’re already one of the busiest stations in the country for rail travel and we’re seeing more and more people choosing to spend time here to relax, shop, eat and drink.”

Notes to editors

Food & drink at King’s Cross:
Benito's Hat
Caffe Nero
Coffee Dogs
Giraffe Kiosk
Giraffe Stop
Hotel Chocolat
Leon
M&S Simply Food
Patisserie Valerie
Pret A Manger
Prezzo
Starbucks
The Parcel Yard
The Pasty Shop
Upper Crust
Wasabi

Other retailers at the station:
Accessorize
American Apparel
Boots
Harry Potter shop
International Currency Exchange
Kiehl's
Oliver Bonas
Paperchase
TM Lewin
Watermark Books
WHSmith

Network Rail…

  • is one of the largest land and property owners in the country and during the five year period which ended on 31 March 2014, generated £1.4bn from commercial activities for re-investment in its rail estate. This is enough to transform Birmingham New Street or King’s Cross station, or put in place 5,000km of new railway.
  • has over 510,000 sq ft of retail space at 18 of the largest stations across the country, showcasing many leading high-street brands.
  • is also the country's largest provider of commercial property to small and medium sized businesses, with over 7,000 properties nationwide.
  • works in partnership to develop railway land and property no longer required for operational use, including multi-million pound commercial schemes above our station at Birmingham New Street and joint ventures with the likes of Ballymore, Bloc, Kier and The Office Group.
  • owns and manages 18 of Britain’s biggest and busiest stations (as well as managing St Pancras International on behalf of HS1 Ltd).

 

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We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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