News Releases: National
NETWORK RAIL MOVES TO CREATE DEVOLVED BUSINESS UNITS

Monday 21 Feb 2011 01:00

Network Rail is changing its structure and business to better align itself to the needs of both its customers and passengers by creating a number of new, powerful, devolved business units run by managing directors.

Leading the change, Network Rail's chief executive, David Higgins, said: “Network Rail has saved money and transformed the railway through central control but to make further improvements in all areas we now need to increase responsiveness at a local level.

"We’re devolving accountability to the route level so that we can get closer to our customers and be in a better position to deliver improvements to passengers and freight users, while reducing costs.

"Each new route managing director will, in effect, be running their own infrastructure railway business with significant annual turnover and resources.

“This represents a significant change of emphasis to give our people on the routes the ability and the means to deliver a bigger, better, more affordable railway. However, we’re determined not to undermine the progress that has been made, but to build on the strengths of what we’ve achieved.

"There will continue to be a critical role for a supporting centre that helps make the most of economies of scale. The railway still needs to be planned and operated as a network which operates seamlessly. And we must maintain the company’s focus on efficient and effective management of long-life railway assets.”

Scotland and Wessex* routes will be the first to make the change, devolving power from the centre to the routes. This change will start in April. As the changes prove successful in delivering a better service to customers and passengers, the other routes will follow as soon as possible.



Notes to Editors:

  • A route is a geographical operational area or region. At the moment the country is split into nine of these regions with a route director managing the day to day operation of the railway on their patch.

  • *Network Rail's Wessex route matches the lines operated by South West Trains out of Waterloo covering parts of South West London, Surrey, , Berkshire, Hampshire and Dorset

· These changes will devolve more power, responsibility and accountability onto the new business units which include transferring responsibility from the centre to the new role of route managing director, including:

    • safety
    • all customer service matters
    • asset management outputs and spend
    • operations
    • planning and delivering maintenance
    • delivery of some renewals and enhancements.

  • The devolved businesses will be empowered to innovate within a framework which maintains the company’s focus on making the most of network benefits, minimising whole-life costs, and providing a seamless service for all customers and rail users.



 

For more information please contact :

Media Relations (National)
t:020 3356 8700
e: mediarelations@networkrail.co.uk
 


About Network Rail

Network Rail is the not for dividend owner and operator of Britain's railway infrastructure, which includes the tracks, signals, tunnels, bridges, viaducts, level crossings and stations - the largest of which we also manage. We aim to provide a safe, reliable and efficient rail infrastructure for freight and passenger trains to use. Our website: www.networkrail.co.uk